Integrating the Product and Service Plans

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Effective Product Service Planning is critical to achieving service differentiation. Capitalizing on the integration of the Product Service Plan and the Product Plan can have significant benefits.

We at The SBS Group strongly believe that the proper integration, at specific stages, of the Product Plan and the Product Service Plan can lead to increased profitability, new product innovations and the right balance of service features to achieve and maintain customer loyalty.

The SBS Group, through our training products, can transfer our knowledge of service business best practices to help our clients achieve these benefits.


The SBS Group, Inc.

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